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start up error

ive get a folder redirection enabled and realised it messed up the installation for clipclip. But after a reinstall i cant see where or what is preventing it from working. the log error im getting is:

[FATAL] 2019-04-04 10:32:47.4778 > An unhandled exception has reached Program.OnUnhandledException handler
System.IO.IOException
The filename, directory name, or volume label syntax is incorrect.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
at ClipClip.Manager.Core.Settings.InitRootFolders()
at ClipClip.Manager.Core.Settings.InitSettings()
at ClipClip.Manager.Forms.ManagerWindow.InitializeSettings()
at ClipClip.Manager.Forms.ManagerWindow..ctor()
at ClipClip.Manager.Program.Main(String[] args)
[FATAL] 2019-04-04 10:34:14.9049 > An unhandled exception has reached Program.OnUnhandledException handler
System.IO.IOException
The filename, directory name, or volume label syntax is incorrect.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
at ClipClip.Manager.Core.Settings.InitRootFolders()
at ClipClip.Manager.Core.Settings.InitSettings()
at ClipClip.Manager.Forms.ManagerWindow.InitializeSettings()
at ClipClip.Manager.Forms.ManagerWindow..ctor()
at ClipClip.Manager.Program.Main(String[] args)

there was another request like this but the person didnt explain how they solved the issue. Help would be appreciated as i love this product!

1 reply

Y

Hi Stefan

Most likely, the ClipClip app tries to create the default folder for the saved clips. The folder path should be similar to this:
C:\Users\YOUR_USERNAME\Documents\ClipClip\Saved Clips

Probably, there is some problem with this path on your computer. Follow these steps to workaround this problem:
- Install the ClipClip app;
NOTE: Given your problem - the ClipClip application will be crashed during its first launch - but it does not matter, close it.

- Open the Window Registry:
Computer\HKEY_CURRENT_USER\Software\Vitzo\ClipClip\Settings
- Find "SavedRootFolders" value name on the right side;
- Double-click on this value to open it in the "Edit" window;
- Select all text in the "Value data" field in this window, delete this selected text, click the "Ok" button to close this window;
NOTE: You have deleted paths of the connected folders. Later, you can add them manually using "Add root folder" command.

- Run the ClipClip application;

NOTE: If "SavedRootFolders" value name is missing in the Window Registry, create it (with empty data) using "New ==> Multi-String value" command.
The full path to this value:
Computer\HKEY_CURRENT_USER\Software\Vitzo\ClipClip\Settings\SavedRootFolders

We hope this information will be useful to you.


Best Regards,
Vitzo Team.