Common Problems

  • 1

    Trend Micro detects ClipClip 1.0.990 as ransomware

    ClipClip · 1 · Last reply by Diogo Alves

    Hello,

    Upon installing the latest 1.0.990 version of ClipClip, Trend Micro reports the software as ransomware.

    It first identifies the file: "C:\Program Files (x86)\ClipClip\is-CEF1O.tmp" as threat "Ransom_CRYPTEAR.SM". You can read their description here: https://www.trendmicro.com/vinfo/us/threat-encyclopedia/malware/ransom_cryptear.b

    Then, as ClipClip continues to work, it also reports the following:

    • "C:\Program Files (x86)\ClipClip\ClipClip.Clouds.dll" as "HEU_CDPLC016"
    • "C:\Users\machine\AppData\Local\Temp\is-7KO1I.tmp\cliC3FF.tmp.tmp" as "HEU_CDPLC004"
    • "C:\Program Files (x86)\ClipClip\ClipClip.Common.dll" as "Ransom_CRYPTEAR.SM"


    With this many triggers, it definitely makes your ClipClip program look suspicious.

    Trend Micro automatically removes the application and therefore the user is no longer able to use the program.

    Would you be interested in working with Trend Micro to figure out

  • 1

    persistent upgrade FAILURE

    Tony Minnichsoffer · 0 · Posted

    Every time I sign on I get a message that there's another upgrade. However, when I click to upgrade nothing happens. What a mess! How much more annoying can you make your system?

    I don't want something that constantly asks me to upgrade. Fix it. I am not interested in being your beta test UNLESS YOU PAY ME!

  • 1

    Configuration has no way to save / apply / close

    Nick Speare · 3 · Last reply by Yaroslav

    There doesn't seem to be any way to close the Configuration window except ALT+F4 which doesn't apply changes, so essentially no configuration changes can be made.

  • 1

    Folder List Position

    Peter Symes · 1 · Last reply by Yaroslav

    Hi,

    Just starting with ClipClip (W10) - thanks for a great utility.  Still exploring (does the manual referenced on the website exist??) but one issue. 

    I hit Ctrl-Shift-V and the ClipClip window opens.  I move the mouse to the stored clips line, and the arrow that calls up the folder list.  Sometimes the list appears right alongside the arrow, sometimes elsewhere (like on the far corner of the screen), sometimes low down so that only some of the folders are visible, sometimes not at all(probably off-screen).

    Am I doing something silly??

    Thanks

    peter

  • 1

    "ClipClip has stopped working" on launch

    Chet Email · 1 · Last reply by Yaroslav

    Hello ClipClip,

    I love (LOVE!) your application/tool. However, after installing the recent update I now can no longer use it as a dialog appears with "ClipClip has stopped working".

    After remove and reinstalling the older version, I get the same error.

    Faulting application name: ClipClip.exe, version: 1.0.992.0, time stamp: 0x5902065a
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.23796, time stamp: 0x59029714
    Exception code: 0xe0434352
    Fault offset: 0x000000000001a06d
    Faulting process id: 0x4414
    Faulting application start time: 0x01d302310ee47804
    Faulting application path: C:\Program Files (x86)\ClipClip\ClipClip.exe
    Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
    Report Id: 4de6b3b7-6e24-11e7-8687-3417ebc0e819

    Application: ClipClip.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an

  • 1
    Solved

    Latest Version

    Latest version will not run. Can you provide a link to previous version please.

     

    Cheers

  • 1

    Can't install Clipclip

    Richard Stewart · 0 · Posted

    Hi.

    I've just downloaded ClipClip to try out.  When I run the .exe. file I get an error message "We apologize! / Cannot obtain configuration.  Error code 3."

    I'm on Win 8.1

    Hope you can help.

    Regards

    Richard Stewart

  • 1

    clipclip latest version not working

    Jaap · 1 · Last reply by Diogo Alves

    Hello,

    Latest version of clipclip does not work due to signature problems:

    Probleemhandtekening:
    Gebeurtenisnaam van probleem: CLR20r3
    Probleemhandtekening 01: ClipClip.exe
    Probleemhandtekening 02: 1.0.992.0
    Probleemhandtekening 03: 5902065a
    Probleemhandtekening 04: mscorlib
    Probleemhandtekening 05: 4.6.1098.0
    Probleemhandtekening 06: 58cf7259
    Probleemhandtekening 07: 180a
    Probleemhandtekening 08: 26
    Probleemhandtekening 09: System.ArgumentException
    Versie van besturingssysteem: 6.1.7601.2.1.0.768.3
    Landinstelling-id: 1043
    Aanvullende informatie 1: ff21
    Aanvullende informatie 2: ff213b533cd4852e08a73f24c8d70fd8
    Aanvullende informatie 3: fa45
    Aanvullende informatie 4: fa451b31f3e654686d42e01905dd5f53

    Lees de onlineprivacyverklaring:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0413

    Als de onlineprivacyverklaring niet beschikbaar is, lees dan onze offlineprivacyverklaring:
    C:\Windows\system32\nl-NL\erofflps.txt

    Any solutions?

    Regards

    Jaap

  • 1

    Settings

    2120 · 3 · Last reply by Yaroslav

    The yes no buttons do not show in the bottom of the settings box.

  • 0
    Solved

    Have a problem? Please share it with us and we will do our best to solve it!

    Diogo Alves · 0 · Posted
    Looking for a solution to your problem? Start by writing it here. Chances are someone has experienced it in the past and will help you resolve it.