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Just updated ClipClip and now it won't run. I get error message.

Unable to execure file:c:\program files(x86)\ClipClip\ClipClip.exe

CreateProcess failed; code 5.

Access is denied.

1 reply

Y

Hello,

To solve your problem, try to install the new version of the ClipClip app manually. Here are steps that describe how to do this.

If you want to install the ClipClip app as if it is the first installation, you have to delete the old data, that were created by the previous ClipClip app, before a new installation.

WARNING: If some folders contain some necessary clips or data, backup them before their deleting.

1) After that:
- Close the ClipClip app if it is running;
- Uninstall the ClipClip app (use "Control Panel\All Control Panel Items\Programs and Features").
- Restart your computer.

2) Delete these folders:
- Optional: Delete this folder if it exists: "C:\Users\YOUR_USERNAME\Documents\ClipClip" - contains the saved clips;
- Delete this folder if it exists: "C:\Users\YOUR_USERNAME\AppData\Roaming\Vitzo\ClipClip" - contains the log file with errors;
- Delete this folder if it exists: "C:\Users\YOUR_USERNAME\AppData\Local\Vitzo\ClipClip" - contains the latest clips, pinned clips, additional settings;

3) Remove all data from the Windows Registry that was created by ClipClip app as its settings for the next start:
- Open this key: "Computer\HKEY_CURRENT_USER\Software\Vitzo\ClipClip"
On the left side, right-click on the "ClipClip" subkey and click the "Delete" menu item in the context menu.
Look at the screenshot: https://i.imgur.com/WPphpX0.png

4) Download the ClipClip installer from the website (https://www.clipclip.com) and install the ClipClip app.

That's all. We hope this information will be useful to you.
 
 
Best Regards,
Vitzo Team.