I have downloaded ClipClip onto two new computers and it won't load up on either.
It has installed, but there seems to be no way to open the program.
I've tried running as administrator. I've tried uninstalling it and reinstalling it.
The laptops are brand new Lenovos running Windows 10 Home. I have downloaded ClipClip onto several other laptops of the same type over the last few months without a problem.
Hi all
Unfortunately, this was a problem with the setup file since it was configured as for all previous ClipClip versions. But now, its settings have been changed according to new Windows updates. A new installer (v. 2.1.3064) is available on the website (https://www.clipclip.com). It contains all the necessary corrections.
NOTE: Before installing ClipClip, please visit this web page (https://clipclip.helprace.com/i109-app-not-starting), where are described some helpful installation steps.
Sorry for the inconvenience.
Best Regards,
Vitzo Team.
Hi
If this is the first installation, make all steps that are described above.
Finally, to avoid "System.IO.DirectoryNotFoundException" error, manually create a new folder (it will contain the log file):
C:\Users\YOUR_USERNAME\AppData\Roaming\Vitzo\ClipClip
All these errors are already fixed and a new installer will be ready in 2 days.
Sorry for the inconvenience.
Best Regards,
Vitzo Team.
(Dutch)
Toepassing: ClipClip.exe
Framework-versie: v4.0.30319
Beschrijving: het proces is beëindigd als gevolg van een onverwerkte uitzondering.
Uitzonderingsinformatie: System.IO.DirectoryNotFoundException
I tried to start with a custom cofig file but the App doesn't start.
Hi Harry
We have already fixed this problem on our side. At this moment, we are testing new fixes.
After that, you will get them with new updates. Since the ClipClip cannot be launched, you have to uninstall it and download a new version directly from the web site (http://www.clipclip.com).
Now, we would ask you to make some steps that can check your problem in more detail:
1) Install the ClipClip app - it is installed but it is not launched automatically (Right?);
2) Open this folder: C:\Program Files (x86)\ClipClip;
3) Double-click on the ClipClip.exe file - as a result, the app is not run;
4) Open Windows "Event Viewer" app:
=> Events Viewer (local)
=> Windows Logs
=> Application
5) Find and click the "Error" of ClipClip app when "Source" is ".Net Runtime";
6) On the "General" tab, copy the error description and send us it;
To solve the problem on your computer, try the following scenario:
- Create a new empty text file.
- Rename it to "ClipClip.exe.config" (".config" is a file extension - not ".txt");
- Insert the following text data to this file and save it:
<?xml version="1.0" encoding="utf-8"?>
<configuration>
<configSections></configSections>
<startup>
<supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.6.2" />
</startup>
<runtime>
<AppContextSwitchOverrides value="Switch.System.IO.UseLegacyPathHandling=false;Switch.System.IO.BlockLongPaths=false" />
</runtime>
</configuration>
- Move this file to "C:\Program Files (x86)\ClipClip" folder;
- Double-click on the ClipClip.exe file to run the app.
Please send us the test results.
Best Regards,
Vitzo Team.
Following these instructions didn't work (install, save config file, then run) for me
Uninstalling and installing the prior version I had (2.1.2574) works
Link to old version setup (I couldn't find a download link for it):
https://mega.nz/#!IxxHASja!BqOiRTBXifdX724WGX7WJvzSkZqUDCL3b_ql5h2RsDE
(I keep setup files around for problems like this. Upgraded installation to 3060 works on my desktop; installing it for the first time on my Surface has this problem of exiting during launch)
From Event Viewer:
Faulting application name: ClipClip.exe, version: 2.1.3060.0, time stamp: 0x5d1e2a14
Faulting module name: KERNELBASE.dll, version: 10.0.18362.145, time stamp: 0xef881ca4
Exception code: 0xe0434352
Fault offset: 0x000000000003a839
Faulting process id: 0x844
Faulting application start time: 0x01d535ad206675d9
Faulting application path: C:\Program Files (x86)\ClipClip\ClipClip.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 018c7af0-0f16-4c80-b9f4-87cda2dd3466
Faulting package full name:
Faulting package-relative application ID:
AND
Application: ClipClip.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentException
at System.ThrowHelper.ThrowArgumentException(System.ExceptionResource)
at Microsoft.Win32.RegistryKey.DeleteValue(System.String)
at ClipClip.Manager.Managers.RegistryManager.DeleteValue(Microsoft.Win32.RegistryKey, System.String, System.String)
at ClipClip.Manager.Core.Settings.MakeStartWithWindows(Boolean)
at ClipClip.Manager.Program.ProcessCommandArgs(System.String[])
at ClipClip.Manager.Program.Main(System.String[])
In case it's relevant; my .NET installations:
DESKTOP Windows 1809 (works):
Directory of C:\Windows\Microsoft.NET\Framework
2019-01-10 00:06 <DIR> .
2019-01-10 00:06 <DIR> ..
2018-09-15 03:33 <DIR> v1.0.3705
2018-09-15 03:33 <DIR> v1.1.4322
2019-05-21 06:53 <DIR> v2.0.50727
2019-01-10 00:06 <DIR> v3.0
2019-01-10 00:06 <DIR> v3.5
2019-07-08 08:02 <DIR> v4.0.30319
0 File(s) 0 bytes
8 Dir(s) 175,796,514,816 bytes free
C:\Windows\system32>cd %windir%\Microsoft.NET\Framework\
C:\Windows\Microsoft.NET\Framework>cd v4.0.30319
C:\Windows\Microsoft.NET\Framework\v4.0.30319>MSBuild -version
Microsoft (R) Build Engine version 4.8.3761.0
[Microsoft .NET Framework, version 4.0.30319.42000]
Copyright (C) Microsoft Corporation. All rights reserved.
4.8.3761.0
SURFACE Windows 1903 (doesn't):
Directory of C:\WINDOWS\Microsoft.NET\Framework
2019-03-19 00:52 <DIR> .
2019-03-19 00:52 <DIR> ..
2019-05-23 10:08 <DIR> v1.0.3705
2019-05-23 10:08 <DIR> v1.1.4322
2019-03-19 00:52 <DIR> v2.0.50727
2019-07-08 11:11 <DIR> v4.0.30319
0 File(s) 0 bytes
6 Dir(s) 179,416,051,712 bytes free
C:\WINDOWS\system32>cd %windir%\Microsoft.NET\Framework
C:\Windows\Microsoft.NET\Framework>cd v4.0.30319
C:\Windows\Microsoft.NET\Framework\v4.0.30319>msbuild -version
Microsoft (R) Build Engine version 4.8.3752.0
[Microsoft .NET Framework, version 4.0.30319.42000]
Copyright (C) Microsoft Corporation. All rights reserved.
4.8.3752.0
