3

STATUS: WARNING Title: The folder does not exist.

After rebooting getting error that the saved clips folder does not exist when in fact it does exist and my saved clips are in there.

3 replies

N

But this error happend after a ClipClip crash, when i restarted ClipClip I got the Save Clips issue, even though the directory was there and did have all my saved clips in. I just had to manually re-add the directory to clipclip folder options and delete the old one to get it all working like it was before the crash.

Y

Hello

In any case, you can check the paths of the connected folders in the ClipClip settings that are saved in Windows Registry.
After that, you can check if these folders are placed on the hard drive.
Please visit this link and take a look at the screenshot that demonstrates how this works.
For example, the ClipClip app has 3 connected root folders:
https://i.imgur.com/uqJvAKC.png


Best Regards,
Vitzo Team.

N

The saved clips folder is on the same drive as clipclip which is C:.

I went into the options/folders re-added the exact same saved clips folder path that was already there and it accepted it and then loaded the saved clips correctly. Even after doing that the old reference to the saved clip folder was there and showed a red X even though both paths were the exact same. And in the UI it still showed the old saved clips folder with a large red X to its left.

Once I removed the broken entry from folders in options the UI showed and worked correctly again.

Y

Hello

Windows OS 8,10 have similar problems with renamed folders when their new names are not updated immediately in their properties.
Sometimes such folders can not be deleted and you have to reboot the computer before this action.
In any case, this is good news that you solved your problem.

Thank you for your cooperation.


Best Regards,
Vitzo Team.

Y

Hello

Most likely, this folder is placed on some specific disk that is mounted later than its detection in the ClipClip app.
For example, this folder can be placed on the disk of the "Backup and Sync" service.
You can check my version by making this test:
When the ClipClip app is already loaded and the folder (you described) is already visible in Windows Explorer - go to the main window of the ClipClip app and click the "Edit => Force clips update" command in the main menu.
If my version is correct, the folder will be added to the ClipClip app.

Please let us know whether this information was helpful for you.
Thank you for your cooperation.


Best Regards,
Vitzo Team.