Common Problems

  • 1

    The same clip pops every minute or so, without me doing anything.

    Robert Reece · 1 · Last reply by Yaroslav

    I've begun to notice that a clip I clipped yesterday, has continued to "Clip", without my interaction. Every couple of minutes, I'll hear the ClipClip 'Click' and the window pops from my taskbar. The same clip:   "in Docs Mgmt"   EVERY TIME. I do nothing to cause this to happen. Nothing is resting on any keys. It's a ghost in my keyboard, evidently. How can I stop this madness?  Other than that, It's an AWESOME App! Thanks, Bob Reece

  • 1

    Primary folder : no clip

    Clément Wintrebert · 1 · Last reply by Yaroslav

    Clipclip is unusable, fresh install, recognizes the saved clips folder in the main app but when ctrl+shift + v the message Primary folder : no clip appears instead of the context menu. v2.4.2574

  • 1

    App doesn't start after installation

    Ashraf · 3 · Last reply by Angelo Sims

    I recently downloaded the latest version of the app, but it won't start and gives no error messages or so.

  • 1

    Bug version 2.4.5874, The key combinations stop working.

    IT H. P. · 1 · Last reply by Yaroslav

    I have updated several computers to version 2.4.5874, and they have a big bug. The key combinations stop working. So the software loses all its functionality.

  • 1

    OneDrive Shortcut Folder This folder type is not supported

    Morad 30 · 3 · Last reply by Morad 30

    I am trying to add a OneDrive Shortcut which been shared to me by a friend, however everytime I try to import the shortcut I get the error message "This folder type is not supported"

  • 0
    Solved

    Have a problem? Please share it with us and we will do our best to solve it!

    Diogo Alves · 0 · Posted
    Looking for a solution to your problem? Start by writing it here. Chances are someone has experienced it in the past and will help you resolve it.
  • 0

    Trend Micro detects ClipClip 1.0.990 as ransomware

    ClipClip · 3 · Last reply by Yaroslav

    Hello,

    Upon installing the latest 1.0.990 version of ClipClip, Trend Micro reports the software as ransomware.

    It first identifies the file: "C:\Program Files (x86)\ClipClip\is-CEF1O.tmp" as threat "Ransom_CRYPTEAR.SM". You can read their description here: https://www.trendmicro.com/vinfo/us/threat-encyclopedia/malware/ransom_cryptear.b

    Then, as ClipClip continues to work, it also reports the following:

    • "C:\Program Files (x86)\ClipClip\ClipClip.Clouds.dll" as "HEU_CDPLC016"
    • "C:\Users\machine\AppData\Local\Temp\is-7KO1I.tmp\cliC3FF.tmp.tmp" as "HEU_CDPLC004"
    • "C:\Program Files (x86)\ClipClip\ClipClip.Common.dll" as "Ransom_CRYPTEAR.SM"

    With this many triggers, it definitely makes your ClipClip program look suspicious. Trend Micro automatically removes the application and therefore the user is no longer able to use the program.

    Would you be interested in working with Trend Micro to figure out

  • 0

    The program bar is not showing so i cant use the program at all

    Joemm · 1 · Last reply by Yaroslav

    no idea how to capture and insert the picture here