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Problems clipping after changing monitor setup

I use a laptop where I have 2 additional monitors at work on a docking station, and at home I have an additional monitor that I connect via HDMI (all screens are 1080p, but different sizes).  I typically do not fully power down, but put the computer to sleep.  Frequently when I plug into my docking station, I think clipclip does not recognize this and does not work properly.  When the screen freezes to make the clip, it looks out of scale (almost like it is magnified); the screen goes back to normal after I make the clip.  When I try to open the clip in the editor, it is blank.  If I exit clipclip and restart it, the problem is resolved.  I obviously can work around this, but if there is a way to fix it, it would be appreciated.  Thanks!

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Y

Hello,

Here is a link where you can download the "ClipClip Pro (Beta) 2.2.4553 DEBUG" version with the last corrections.
It may already contain the necessary fixes to resolve your issue.
If you want, you can download it for free to test it. So, please follow these steps:
1) Close your installed ClipClip app if it is running;
2) Download the "ClipClip Pro (Beta) 2.2.4553 DEBUG.zip" archive from this link:
https://drive.google.com/file/d/1oZHU3nZtW-WJdXfCjKqhS4T9nZjHUT4q/view?usp=sharing
NOTE: This is our local test version of the ClipClip app that collects more detailed information about problems in the code.
3) Unzip downloaded "ClipClip Pro (Beta) 2.2.4553 DEBUG.zip" archive;
4) Open the "ClipClip Pro (Beta) 2.2.4553 DEBUG" folder and find the "ClipClip.exe" file in it;
5) Double-click on the "ClipClip.exe" file to run the ClipClip Pro (Beta) 2.2.4553 app;
That's all.

If this version works properly on your computer, you can use it instead of the installed version until a new release version is available.
NOTE: Please let us know whether this ClipClip Pro (Beta) 2.2.4553 version works properly on your computer.

Thank you for your cooperation.


Best Regards,
Vitzo Team.

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Y

Hello,

Maybe this is a bug in the code of the ClipClip app.
As a result, some information about this can be saved in your log file that is placed in this folder:
C:\Users\YOUR_USERNAME\AppData\Roaming\Vitzo\ClipClip

You can send us this log file with the report directly from the ClipClip app - the log file will be automatically attached to this report.
To send the report from the ClipClip app:
- Go to the main menu => Help => Report a problem.

In the "Report a problem" dialog, fill required fields and click the "Send" button.


Best Regards,
Vitzo Team.

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