Common Problems

  • 1

    Settings

    2120 · 3 · Last reply by Yaroslav

    The yes no buttons do not show in the bottom of the settings box.

  • 1

    Folder List Position

    Peter Symes · 1 · Last reply by Yaroslav

    Hi,

    Just starting with ClipClip (W10) - thanks for a great utility.  Still exploring (does the manual referenced on the website exist??) but one issue. 

    I hit Ctrl-Shift-V and the ClipClip window opens.  I move the mouse to the stored clips line, and the arrow that calls up the folder list.  Sometimes the list appears right alongside the arrow, sometimes elsewhere (like on the far corner of the screen), sometimes low down so that only some of the folders are visible, sometimes not at all(probably off-screen).

    Am I doing something silly??

    Thanks

    peter

  • 1
    Solved

    Latest Version

    Latest version will not run. Can you provide a link to previous version please.

     

    Cheers

  • 1

    persistent upgrade FAILURE

    Tony Minnichsoffer · 0 · Posted

    Every time I sign on I get a message that there's another upgrade. However, when I click to upgrade nothing happens. What a mess! How much more annoying can you make your system?

    I don't want something that constantly asks me to upgrade. Fix it. I am not interested in being your beta test UNLESS YOU PAY ME!

  • 1

    "ClipClip has stopped working" on launch

    Chet Email · 1 · Last reply by Yaroslav

    Hello ClipClip,

    I love (LOVE!) your application/tool. However, after installing the recent update I now can no longer use it as a dialog appears with "ClipClip has stopped working".

    After remove and reinstalling the older version, I get the same error.

    Faulting application name: ClipClip.exe, version: 1.0.992.0, time stamp: 0x5902065a Faulting module name: KERNELBASE.dll, version: 6.1.7601.23796, time stamp: 0x59029714 Exception code: 0xe0434352 Fault offset: 0x000000000001a06d Faulting process id: 0x4414 Faulting application start time: 0x01d302310ee47804 Faulting application path: C:\Program Files (x86)\ClipClip\ClipClip.exe Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll Report Id: 4de6b3b7-6e24-11e7-8687-3417ebc0e819

    Application: ClipClip.exe Framework Version: v4.0.30319 Description: The process was terminated due to an

  • 1

    New User: Can't copy clips into the folders

    David Zylberberg · 2 · Last reply by Yaroslav

    I'm trying to move clips from the latest clips to the Saved clips folder but nothing is moving.  I just get a scrolling circle and nothing moves.  I tried restarting my system but that didn't work.  I'm using               Windows 10 64bit 

  • 1

    At startup always get error message

    Chinatablet · 1 · Last reply by Chinatablet

    Could not load clips. They might be empty or in use by another program.

    My guess is that it's trying to load the 5 clips I have saved in a OneDrive folder, and that OneDrive hasn't yet completed startup. I'm currently in Northern India (for next 7 weeks or so) and internet here is very laggy. Some locations have ping times of .2 to .4 seconds.

    Doesn't seem to be a way to upload images, only fetch from URLs, and it won't fetch from a Dropbox URL either, apparently. So, here's my Dropbox url to the image:

    https://www.dropbox.com/s/hu44bv6qugsr4tr/ClipClipStartupErrorMessage.png?dl=0

  • 1
    Solved

    New install doesn't allow update subscription

    Chinatablet · 1 · Last reply by Diogo Alves

    I just downloaded for the 1st time on my desktop. Step 3 "software updates", I filled in name and email.

    I get this:

    "Message from webpage

      Sorry, unable to subscribe. Please try again later!

  • 1

    Selection copied incorrectly

    Anthony Taylor7 · 1 · Last reply by Yaroslav

    Hi,

    Working on a word document with tables and table of content section. If I highlight the text( inc tables, sections etc.) I get the copied noise. If  I then paste with formatting, I only get a single word.

    If I do a copy (ctrl + C) it will then be stored correctly

  • 1

    Update clips

    Anthony Taylor7 · 4 · Last reply by Anthony Taylor7

    After I have cleared / deleted clips, If I click refresh clips, it pulls in a few of those that I have deleted.

  • 1

    Cannot fully uninstall

    Rob · 1 · Last reply by Yaroslav

    I installed clip clip, wan't a huge fan (sorry) and then uninstalled (Windows 10 pro).

    Even though the app is going, the CTRL+SHIFT+V function still brings up the clipclip method of pasting.  

    How can I get rid of that function?

    Thank you

  • 1

    exclamation/warning sign and no clips captured

    ClipClip · 2 · Last reply by ClipClip

    For the last several days, ClipClip is not capturing any clipboard items.

    There is a yellow triangle with an exclamation mark over the ClipClip notification area icon.

    What can I do to fix this issue?

  • 1

    Pinned Clips don't save in newest release

    Jon Coffman · 14 · Last reply by Yaroslav

    Hello, I recently updated to the newest clipclip, but the pinned clips clear after I close clipclip?

    Thanks!

    -Jon

  • 1

    Copying and Pasting most recent log showing problems

    Regs · 1 · Last reply by Yaroslav

    Hello again, I just sent a description of discovering that no encrypted data is being saved in Users/my name/appdata/local/Vitzo/ClipClip.  I said I found some logs with error codes and warnings but didn't know how to attach them.  Instead, I've copied the most recent one (from a few days ago) and am pasting it below. Thank you.  Madeline

    [ERROR] 2018-12-29 00:23:42.3081 > ClipboardManager.ConvertDibToImage(DeviceIndependentBitmap): Error message: Parameter is not valid. System.ArgumentException Parameter is not valid. at System.Drawing.Bitmap..ctor(Int32 width, Int32 height, Int32 stride, PixelFormat format, IntPtr scan0) at ClipClip.Manager.Managers.ClipboardManager.ConvertDibToImage(Byte[] bytes, String formatName) [ERROR] 2018-12-29 00:26:27.8109 > ClipboardManager.ConvertDibToImage(DeviceIndependentBitmap): Error message: Parameter is not valid.

  • 1

    Can't install ClipClip 2.1.2386 on Windows 7

    Dellaclearing · 6 · Last reply by Yaroslav

    Hi,

    I’m trying to install ClipClip on my Windows 7 machine. The installation completes but I get an error message with the heading "Oooops!" "Use this form to send a detailed report which helps us troubleshoot the issue" immediately after launching. I've sent the report, but there's no info in the error screen to let me know what may be causing this.

    I’ve tried uninstalling and re-installing several times but have the same error window.

    I’ve also tried manually deleting the ClipClip folder in C:\Program Files (x86)\ClipClip and re-installing.

    I have Microsoft .NET Framework 4.7.1 installed.

    When I tested this on my

  • 1

    Clipclip install error

    Ryan · 1 · Last reply by Ryan

    I installed the latest version of ClipClip when I was not connected to my company network.  I have folder redirection enabled and it errored out when I selected the default save locations.  The install finished and now when I open it it errors out immediately.  I've already uninstalled with Revo uninstaller, rebooted, and tried reinstalling it.  Same issue.  No prompt to pick location for saving clips.  Please advise.

    [FATAL] 2019-01-28 07:53:16.8198 > An unhandled exception has reached Program.OnUnhandledException handler System.IO.IOException The filename, directory name, or volume label syntax is incorrect.

    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path,

  • 1

    Unicode clips gets garbled after computer restart

    Franck V · 5 · Last reply by Yaroslav

    I can copy/paste Japanese normally through a whole day but, after I restart my computer everyday all the clips from the previous days get all garbled. I'm on Windows 7.

  • 1

    start up error

    Stefan Jones · 1 · Last reply by Yaroslav

    ive get a folder redirection enabled and realised it messed up the installation for clipclip. But after a reinstall i cant see where or what is preventing it from working. the log error im getting is:

    [FATAL] 2019-04-04 10:32:47.4778 > An unhandled exception has reached Program.OnUnhandledException handler System.IO.IOException The filename, directory name, or volume label syntax is incorrect.

    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost) at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost) at ClipClip.Manager.Core.Settings.InitRootFolders() at ClipClip.Manager.Core.Settings.InitSettings() at ClipClip.Manager.Forms.ManagerWindow.InitializeSettings() at ClipClip.Manager.Forms.ManagerWindow..ctor() at ClipClip.Manager.Program.Main(String[] args) [FATAL] 2019-04-04 10:34:14.9049 > An unhandled exception has reached Program.OnUnhandledException handler System.IO.IOException

  • 1

    Clip Clip not reliable on laptop

    Douglas Niedt · 1 · Last reply by Yaroslav

    I have Clip Clip installed on my desktop computer and on my laptop. Desktop works like a dream. But Dell Laptop does not copy reliably, especially email addresses. But I will also copy other snippets and Clip Clip will not remember some of them. I use the same workflow for desktop and laptop but yet laptop doesn't work well. Ideas? Thanks, Doug

  • 1

    Trend Micro policy violations

    Timon · 0 · Posted

    Hi everyone,

    After installing the latest version 2.1.3055 our business antivirus software Trend Micro detects the *.exe of the installed ClipClip as a Virus/Malware (see screenshot). Kind Regards, Timon https://imgur.com/XjQ78gs