Common Problems

  • 1

    Error crash report message

    Abraham · 2 · Last reply by Abraham

    Since installing ClipClip, every time my windows 10 pc restarts, I get this message, which I'm thinking might be from ClipClip because of the .cc part in the error message. 

    [0426/232029.792:ERROR:crash_report_database_win.cc(428)] unexpected header [0427/082744.152:ERROR:crash_report_database_win.cc(428)] unexpected header 

  • 1

    Antivirus notification

    Hello I updated to the new version as reccomanded, but BitDefender antivirus detect the new version as a threat.

    Unfortunately I deleted the setup of the previous version.

    This is the list of files detected as infected

    C:\ClipClip\nl\ClipClip.Localization.resources.dll C:\ClipClip\unins000.dat C:\ClipClip\uk\ClipClip.Localization.resources.dll C:\ClipClip\x64\cvextern.dll C:\ClipClip\x86\cvextern.dll C:\ClipClip\x86\opencv_videoio_ffmpeg420.dll C:\ClipClip\ClipClip.exe

    Almost all in folder and subfolders

  • 1

    Lost Data

    Khader Md · 1 · Last reply by Yaroslav

    I Lost Imp Data pasted 2 days back coz latest clips show only 96......i want to get that

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    Clip-Clip reduced in the task bar after each use

    Michel · 1 · Last reply by Yaroslav

    Hello I have just discovered your software but there is a somewhat annoying problem: After each use of a clip, the software is reduced to the task bar whereas I want it to be always visible on my PC desktop! Do you have a solution please? Thank you Best regards

  • 1

    Contribute Menu Item takes you to "Page Not Found"

    Davinci · 1 · Last reply by Yaroslav

    Love CC - unable to contribute. Page Not FOund

  • 1

    Paste menu out of screen

    Neil · 4 · Last reply by Yaroslav

    The paste menu goes out of my screen recently after I changed the number of copied histories. I couldn't even scroll to the bottom and see saved clips. That troubles me a lot. How to fix it? If I do a reinstall, will I lost my saved clips?

    I'm using Windows10 20H2, ClipClip 2.2.4319.

  • 1

    how to remove pinned clip

    Dwayne Kuan · 2 · Last reply by Dwayne Kuan

    after i pin a clip, i can't unpin it. how do i do this?

  • 1

    cannot move clips to saved clips folders

    Dwayne Kuan · 2 · Last reply by Dwayne Kuan

    cannot move clips to saved clips folders. 

  • 1

    Sometimes cannot copy from editor after annotation

    John Simon · 1 · Last reply by Yaroslav

    Somewhat frequently when I make annotations in the editor and try to copy the annotated image, when I paste, it pastes the unannotated image.  I am using Beta 2.2.4358 on Windows 10.

    Thanks for your help.

  • 1

    Problems clipping after changing monitor setup

    John Simon · 2 · Last reply by Yaroslav

    I use a laptop where I have 2 additional monitors at work on a docking station, and at home I have an additional monitor that I connect via HDMI (all screens are 1080p, but different sizes).  I typically do not fully power down, but put the computer to sleep.  Frequently when I plug into my docking station, I think clipclip does not recognize this and does not work properly.  When the screen freezes to make the clip, it looks out of scale (almost like it is magnified); the screen goes back to normal after I make the clip.  When I

  • 1

    Bitly error

    I can't use Bitly (Rebranly works), either as a guest or with my account credidentials. It gives me that error (sorry for the french) : 

    ************** Texte de l'exception ************** System.Threading.ThreadStateException: Le thread actuel doit être en mode STA (Single Thread Apartment) avant que des appels OLE puissent être effectués. Assurez-vous que votre fonction Main est marquée comme STAThreadAttribute. à System.Windows.Forms.Clipboard.SetDataObject(Object data, Boolean copy, Int32 retryTimes, Int32 retryDelay) à ClipClip.Manager.Managers.ClipboardManager.SetClipClipText(String clipClipText) à ClipClip.Manager.Bitly.BitlyPostWindow.button1_Click(Object sender, EventArgs e) à System.Windows.Forms.Control.OnClick(EventArgs e) à System.Windows.Forms.Button.OnClick(EventArgs e) à System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent) à System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) à System.Windows.Forms.Control.WndProc(Message& m) à System.Windows.Forms.ButtonBase.WndProc(Message& m) à System.Windows.Forms.Button.WndProc(Message&

  • 1

    Latest Clips Not Accessible

    ROBERT ATKINSON · 1 · Last reply by Yaroslav

    After updating to latest version I'm no longer able to access/view my most recent clips. 

  • 1

    not responding

    Carolinepanlilio · 2 · Last reply by Yaroslav

    Hello. Clip Clip is no longer responding since the last update. Any recommendation?

  • 1

    Not working with Outlook

    SEAN · 1 · Last reply by Alexander Semenov

    When i try to paste anything in Microsoft Outlook the program stops working. It works with Word and Excel, but not Outlook.  I started having this issue a few weeks ago.  

  • 1

    KeepassXC not working in ignored applications

    gstacks · 1 · Last reply by Yaroslav

    I use KeepassXC for my password manager, and I'd like to ignore all elements copied from there in ClipClip.  However, no method of adding it to the ignored list works.  Right clicking a recently copied password doesn't bring up the "Ignore KeepassXC" option, it doesn't show in the Create Rule -> Currently Run Applications menu, and it fails to ignore the app when adding the path to the .exe manually.

    Any idea what's going on here?

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  • 1

    F-Secure blocks ClipClip and even the ClipClip installer (after the latest update)

    Mikko Mäkitalo · 1 · Last reply by Yaroslav

    After the latest update, F-Secure detects ClipClip as harmful. What's going on?

  • 1

    High DPI monitor support needs work.

    Fred Stancel · 1 · Last reply by Yaroslav

    I am using a Dell U4021qw monitor on a Razer Blade Stealth 13 RZ09-0327 & the override suggestion is not effective.

  • 1

    Security certificate not valid

    Ed Erris · 1 · Last reply by Yaroslav

    Norton security reports that the latest version does not have a valid security certificate. Just reporting for your information.

  • 1

    latest version so zoomed, cannot see clips or even main menu - nothing can work.

    Hani Haider · 1 · Last reply by Yaroslav

    Installed latest version today, app so zoomed I cannot see the clips or the menu to change view settings - totally stuck.